A. Introduction & Agreement
Mssyeah (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding personal information collected on this Website (“Website”). By visiting or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, discontinue use immediately.
B. Exclusively Canadian Operations
We operate solely within Canada and do not sell or ship outside Canada. This Privacy Policy is governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
C. Information We Collect
Depending on your interactions, we may collect:
- Identifying details (name, email address, mailing address, phone number)
- Payment information (credit card or payment processor details) when you make a purchase
- Technical data (IP address, browser type, device details) via cookies or analytics tools
D. Use of Collected Information
We use your information to:
- Fulfill orders and process transactions
- Provide customer support and respond to inquiries
- Personalize your Website experience
- Maintain and analyze Website performance
- Send occasional promotions or updates, if you have opted in
E. PIPEDA Compliance
In accordance with PIPEDA, we commit to notifying you why we collect your personal information, how it is used, and under what circumstances it may be shared. You have the right to access and correct your personal information held by us. We employ appropriate security measures to protect your data.
F. Cookies & Tracking
We use cookies and similar technologies to enhance user experience, track usage patterns, and improve our services. You can disable cookies in your browser settings, but note that some Website features may not function properly if you do.
G. Data Retention & Security
We retain personal information only as long as necessary for the purposes stated above or as required by applicable law. We implement technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
H. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
I. Data Disclosure & Third Parties
We do not sell or rent personal information to third parties. We may disclose information to service providers who assist with our operations (e.g., payment processors, hosting providers) and only as necessary. If required by law, regulation, or court order, we may disclose your information in compliance with legal obligations.Accessibility Services: We utilize the One Click Accessibility app to enhance the accessibility of our Website for all users. This third-party service may collect certain user data to provide features such as text resizing, contrast adjustments, and screen reader compatibility. For more information on how One Click Accessibility handles your data, please review their One Click Accessibility.
J. Updates to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates become effective immediately upon posting. Check this page periodically for any modifications.
Contact Methodology
All inquiries, support requests, and legal communications must be submitted exclusively through our official Contact Form. We do not accept communications via email, phone, or alternative digital channels. By using our designated contact form, we ensure:
- Proper documentation of all communications
- Systematic tracking of customer interactions
- Enhanced privacy and security protocols
- Efficient and standardized response management
Submissions through our contact form are acknowledged within one (1) business day. We reserve the right to decline or ignore communications received through unauthorized channels.
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